How do I get started with Information Technology and Innovation?:: Students

1) Basics:

Upon enrollment at the university, a MyWestern ID and MyWestern Account are automatically created for you. You will receive your MyWestern ID via USPS mail at your home address. It can likely be found at the top of any confidential documents you receive from registrar or financial aid. Your MyWestern Account username is created the moment you become a registered student but will be made available to you with the assistance of a staffed campus computer lab when you go to create a MyWestern Account password.

*New for Fall 2017: We are piloting a new identity management service. This will allow new students to claim and activate their accounts from anywhere. 

Some incoming students will receive invitations to their email inviting them to activate their MyWestern Account. Watch for your invitation from If you do not receive an invitation by the end of July please contact the help desk at 203-837-8467 or to activate your MyWestern Account.

Western ID:

Your MyWestern ID is a unique 8-digit number beginning with a "5" and is used by the university in place of your social security number.

Western Username:

Your MyWestern Account Username is used as your identification for the many technology resources you will use during your academic experience. Your username is your last name followed by a 3-digit number. This username will be yours for your entire enrollment duration at WCSU.

Western Password:

Your MyWestern Account password is created with the help of a computer center assistant in any of the staffed computer labs in campus. A temporary one will be issued to you and you will then be asked to log into a university computer to change it to something permanent.

2) WestConnduit (University Portal):

WestConnduit, Western’s campus-wide portal, provides a more streamlined approach to retrieving information. For example, WestConnduit is fully integrated with Banner Student Services which allows students convenient access to their class schedules, grades, unofficial transcripts, and financial aid information.
Furthermore, institutions can personalize portal content to the role, interests, and needs of individual end users. Students, along with receiving campus-wide announcements, receive personalized targeted announcements based on their student role (ex: Psychology major). WestConnduit will also enable students to set up or join groups based on special interest (Debate Society, Chemistry club, etc.). The Group Studio allows group leaders and members to post information and partake in discussions specific to the group.
Ultimately, WestConnduit enables the University to communicate more effectively with students, faculty, and staff. It is an integral part of the University’s plan to consolidate information and create a more unified digital campus.
To login to WestConnduit, use your Western username and password (Windows Username and Password).
If you do not know your Western password, refer to the article on password management.
WestConnduit can be accessed by visiting and clicking on the WestConnduit link.


3) Requirements for Using Computers on the Network

To use the university computers on campus:

You must have a Western  Account (username and password). With these credentials, you can use any university computer. If you do not have a Western Account, stop by a staffed computer center to receive one.
To view the available computer centers on our campuses, please follow the link to our Computer Centers page.

To use the Western Wireless Network and Wireless Printing:

You must have a Western Account.Western is totally wireless, including Residence Halls.

4)  Western Email (ConnectMail)

To access your email, you must first obtain your Western Account (username and password). These credentials will be used as the username and password for all university platforms. Please contact a staffed computer center to set up a your Western Account.
To access your ConnectMail, you may either log in to WestConnduit and select the "Email" icon in the upper right, or go directly to:

5) E-Learning (Blackboard Learn):

Blackboard Learn allows students to access academic materials online in order to accomplish their instructional goals. With Blackboard, it is possible to provide the following online: assessments, assignments, chat and whiteboard, discussions, content files, media libraries, syllabus, learning modules, URLs, course calendar, announcements, and course mail. Ask your professors if they will be using Blackboard Learn for your classes
Log in to Blackboard Learn, using your MyWestern Account Username and Password.

6) Banner Self Service (University Enterprise System)

Banner Self Serve allows students to self-register for classes, query Financial Aid information, make payments, and more. In order to access Banner Self-Serve, students need a Western username and password. Students can access this information from any computer, on or off campus, that has Internet access.

7) Citrix Receiver

Citrix Receiver is a client software that provides access to XenDesktop and XenApp installations. XenApp is the industry’s leading solution for application and desktop delivery, with over 100 million users worldwide. XenApp enables secure, remote access to Windows applications and server desktops through access to the University Network.

8) Network Drives

Information Technology & Innovation offers network file storage for all current Western students, faculty, and staff to save their documents and data. When your Western Account is created, your file share is automatically generated.

9) Remote Access

Information Technology & Innovation has recently implemented Western’s Remote Access. This Virtual Private Network (VPN) allows students, faculty, and staff to connect to authorized network drives.

10) Software

Microsoft Software: Students can download a free copy of Microsoft Office, Office for Mac, and Windows. Download using Software Download Portal 

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